We asked every new employee at x.ai to read and sign the below pledge. It’s an honest reflection of who we were, what we believed in, and what we expected from each other. This is what matters and the rest is just details.
I am ready to sign up for a problem no one solved yet —
and I am comfortable in the dark.
I won’t just work on things that are assigned to me,
I will figure out what jobs need to get done and do them.
I will never stop learning, because I know there’s no place here for the status quo.
I will build our business sustainably through passionate and loyal customers.
I’ll help deliver exceptional customer service at all times.
We are a hardcore technology company, but I also understand that our product has progressed to the point that it doesn’t need to look like technology anymore.
I will never pass up an opportunity to help out a colleague, and I’ll remember the days before I knew everything.
I am more motivated by making an impact than anything else.
I will communicate as much as possible, because it’s the oxygen of our team.
I am in a marathon, not a sprint, and no matter how far away the goal is, the only way to get there is by putting one foot in front of another every day.
Given time and determination, there is no problem that’s insurmountable.
I promise to personally apply the magic in any meeting we schedule — and I want us to become arbiters of time.
I really do care!